We can all agree that spreadsheets are easy to use, and they are a well-known way to keep data organized. Many companies use them to track their sales and customer data and create reports. However, spreadsheets have lots of shortcomings. First, you need separate sheets to track the various data points, and information is spread […]
In 2021, Salesforce acquired Slack for just under $28 billion. Since that time, everyone has been waiting for big things to happen. Many of these expectations have come to fruition as Slack, GoldFinch ERP, and Salesforce have become a united front for marketing, sales, and service. There were already many companies using Salesforce and Slack separately.
These days, it is essential for the success of your business to have great CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems in place. Your CRM system centralizes your important customer info, organizes it, and keeps it where anyone in your corporation who needs it can access it easily. This means it is much easier for you
The only way a customer-centric business will succeed is by providing its customers with excellent customer service. Companies realize this and have started shifting their focus to the customers and ensuring their customers have a wonderful experience. Businesses must learn to make themselves stand out from the crowd to survive, and the best way to
How an ERP Solution Can Improve Customer Service Read More »
As online business is becoming more popular and brick-and-mortar business is becoming less relevant, ERP commerce functionality is critical. By integrating your e-commerce platform with an ERP solution, you can: Increase productivity Retain customers Boost revenue In this article, we’re going to explore some of the benefits of ERP integration into your e-commerce platform and
Since the 1990s, manufacturing has relied on Enterprise Resource Management (ERP). At that point, ERP managed human resources and accounting. Today, it is a fully customizable tool used in various business areas, including retail/sales, finance, and operations. As a result, many professionals question whether they should switch to an ERP system for their business. Benefits
Which Industries Can Benefit From an ERP System? Read More »
From the business owner to the consumer, it seems everyone these days feels the pinch of supply chain delays. Supply chain delays are a reality, whether manufactured goods are awaiting that last silicon chip to be completed or a container of finished products is floating in wait off the Pacific coast. While solutions to these
As we enter this Thanksgiving holiday week, many are gazing at the upcoming Black Friday promotions with wide eyes. Every year, scores of deal-hungry families use this special day to kick off their holiday gift-giving purchasing. However, the seasoned shopping veterans are keenly aware that there is an additional opportunity to save big. Enter: Cyber
If you have a remote field service team, you are already familiar with the challenges of keeping them connected to HQ. While you may cobble together some individual solutions, I want to share a robust platform that may have everything you need in one place: Salesforce Field Service Lightning. Built for businesses with a fleet
Salesforce Commerce Cloud allows you to manage your e-commerce enterprise in a holistic, integrated manner. But, what does this mean? We are conducting online business at a critical time in the Internet’s maturity. As business leaders, we have many options available to us to accomplish countless tasks. While the choice opportunity is ideal, it’s often
