The only way a customer-centric business will succeed is by providing its customers with excellent customer service. Companies realize this and have started shifting their focus to the customers and ensuring their customers have a wonderful experience. Businesses must learn to make themselves stand out from the crowd to survive, and the best way to […]
How an ERP Solution Can Improve Customer Service Read More »
As online business is becoming more popular and brick-and-mortar business is becoming less relevant, ERP commerce functionality is critical. By integrating your e-commerce platform with an ERP solution, you can: Increase productivity Retain customers Boost revenue In this article, we’re going to explore some of the benefits of ERP integration into your e-commerce platform and
From the business owner to the consumer, it seems everyone these days feels the pinch of supply chain delays. Supply chain delays are a reality, whether manufactured goods are awaiting that last silicon chip to be completed or a container of finished products is floating in wait off the Pacific coast. While solutions to these
As we enter this Thanksgiving holiday week, many are gazing at the upcoming Black Friday promotions with wide eyes. Every year, scores of deal-hungry families use this special day to kick off their holiday gift-giving purchasing. However, the seasoned shopping veterans are keenly aware that there is an additional opportunity to save big. Enter: Cyber
If you have a remote field service team, you are already familiar with the challenges of keeping them connected to HQ. While you may cobble together some individual solutions, I want to share a robust platform that may have everything you need in one place: Salesforce Field Service Lightning. Built for businesses with a fleet
Salesforce Commerce Cloud allows you to manage your e-commerce enterprise in a holistic, integrated manner. But, what does this mean? We are conducting online business at a critical time in the Internet’s maturity. As business leaders, we have many options available to us to accomplish countless tasks. While the choice opportunity is ideal, it’s often
It’s no surprise that the COVID-19 global pandemic changed how we, as humans, go about our daily lives. Once typical routines like driving to work and shopping have been greatly affected by restrictions on where we can go as well as supply chain shortages. One shift for the better has been an increased acceptance of
Many businesses begin life with Quickbooks by their side. Between a strong brand presence and recommendations from peer startups, it’s no wonder its use is as common as it is. For some, Quickbooks is a natural progression for those starting out juggling spreadsheets and, with relatively inexpensive subscription levels, it appears to have a reasonable
Why It’s Time to Leave Quickbooks and Graduate to ERP Read More »
E-commerce has many moving parts. From courting a potential customer to fulfilling orders, you implement numerous solutions to make the process as smooth and efficient as possible. It goes without saying that business is ever-evolving. When it comes to the technology you rely on, change is often accelerated. And, getting the right e-commerce tech in
It’s no secret, e-commerce is big business and only getting bigger. While this has been known for quite some time, the COVID-19 global pandemic has provided further evidence of the important role e-commerce plays in your business. Seemingly overnight, businesses that were capable of conducting sales online prospered and those that couldn’t suffered. Some businesses
