Customer Spotlight

Acoufelt

Industry: Manufacturing (Architectural Acoustics) 

About the Customer

Acoufelt is a global manufacturer of architectural acoustic products, delivering highly customized solutions for designers, architects, and commercial spaces worldwide. 

The Challenge

Complex, design-driven orders across multiple regions, combined with disconnected systems, made it difficult for Acoufelt to maintain visibility into production, inventory, and project profitability. 

The Solution

Acoufelt implemented GoldFinch ERP + Accounting to unify global operations, from design-driven quoting through manufacturing and financial reporting, all on Salesforce. The platform gave teams real-time visibility and streamlined custom order workflows, improving coordination between sales, production, and delivery across all regions.

“The GoldFinch app is a great add for our company, and we have enjoyed working with the team there. Easy to get through to and happy to work through issues, customization, or improvements to your org. 
Thorough ERP and well thought out app that covers all business processes, and if your business does something a little different, they will customize it!”
Bob Truan, Acoufelt
Results
  • Reduced quote-to-production cycle time
  • Improved global order visibility and coordination across regions 
  • Increased efficiency in handling custom, design-driven orders 
  • Enhanced margin visibility at the project and product level 

Based on customer feedback shared via Salesforce AppExchange.

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