Finding a suitable ERP (Enterprise Resource Planning) partner is essential for value-added resellers (VARs). It’s not just about making a transactional decision but also a strategic choice to determine your efficiency, competitiveness, and client satisfaction. Since there are many ERP vendors, choosing the right one to partner with may seem overwhelming. It requires evaluating different things and finding one that meets your needs. To help you out, GoldFinch ERP shares several strategies to help you find the right partner.
Industry Experience and Expertise
One of the first things to look for in a partner is if they have experience in the industries you serve. And with experience comes expertise. This is important because industries have different operational processes, compliance and regulatory requirements, and specific challenges. An ERP designed to serve a particular industry is better equipped to address these unique needs.
For example, GoldFinch ERP has been operating for over ten years and is designed to serve food and beverage companies, food banks, and the manufacturing and pharmaceutical industries. Knowledge about a particular sector helps an ERP provider understand the specific problems and rules that apply to it—ensuring the ERP solution is built to handle these details well. As a VAR, this is something you need to consider if your clients are in such industries. You want to ensure you sell them a software solution that will benefit their companies.
Product Functionality
A VAR should also factor in an ERP tool’s functionality, ensuring it meets the needs of its client base. Usually, an ERP system will consist of various modules, each addressing specific business functions like inventory management, supply chain, human resources, finance, and manufacturing process tracking. When evaluating ERP partners, check that their solutions cover various modules to address clients’ business processes.
You can confirm this by checking the features of an ERP tool. One such ERP tool with a comprehensive suite of modules is GoldFinch. Some of its features include inventory management, sales order management, accounting, and mobile applications, to mention a few.
Customization Capabilities
Every business has unique needs, challenges, and workflows. That means while two firms might use the same ERP tool, they won’t use it the same way. When looking for an ERP partner, ensure the solution they sell has customization capabilities, allowing your clients to tailor it to their needs. This may include adding custom fields, configuring existing modules, or creating new functionalities to align with a client’s industry.
Integration Capabilities
Today’s business landscape is interconnected, necessitating software seamlessly integrating with other technologies. VARs should assess the integration capabilities of an ERP solution, ensuring it’s compatible with existing systems. Since many businesses rely on software applications like inventory and customer relationship management (CRM), an ERP with solid integration capabilities allows you to offer enterprises a holistic solution that synchronizes data across these different functions.
For instance, GoldFinch ERP has been built on Salesforce, allowing seamless integration with Salesforce CRM. This is an added advantage as you can ensure your clients enjoy the capabilities of Salesforce and a powerful ERP tool. You get a competitive edge by selling an efficient tool that saves time.
Scalability
Find an ERP partner that offers a scalable solution. As you’re trying to expand your business, so will your clients. It would help if you provided them with a scalable solution accommodating their business needs. The more a business grows, the more complex its processes become and the more users and datasets it involves. A scalable ERP system will accommodate this growth seamlessly.
Aside from that, the more a business grows, the more the data the ERP system generates increases. This includes customer records, transactional data, and inventory information. A scalable ERP system will efficiently store more significant data without compromising performance. It will also handle a large user base while maintaining peak efficiency. An ERP like GoldFinch is scalable, allowing VARs to sell businesses a tool that will accommodate their changing needs. It also has advanced add-ons that you can tout to potential clients. These add-ons are meant to address the growing needs of a business.
Evaluate User-Friendliness
It is essential to evaluate how user-friendly the ERP system is as it will directly influence how quickly and effectively your potential customers can adopt it. Check if the ERP tool has an intuitive interface designed with user experience in mind. Elements like recognizable icons, clear menus, and logical workflows contribute to an interface users can easily use without extensive training. Less time spent on training saves time and reduces training costs.
When factoring in user-friendliness, check on mobile accessibility as well. Today’s work environment should be flexible, and an ERP system with a mobile app will contribute to convenience. GoldFinch ERP’s cutting-edge mobile applications offer convenience, allowing users to access and use the tool through their phones. Partnering with an ERP vendor that lets you offer clients such convenience can help you stand out among your competitors.
Simple Pricing Model
As an ERP VAR, your goal is to make profits. That means you want to partner with a vendor with a simple pricing model that will allow you to do that. One of the benefits of such a model is transparency. Seeing the costs involved clearly without complex calculations or hidden fees will help you trust your ERP partner.
In addition, a simple pricing model makes it easier for you to provide accurate quotes to potential clients quickly. That’s because you can easily understand the cost structure and generate quotes without doing extensive calculations or consultations with the ERP partner. All these trickle down to customer satisfaction, especially those who appreciate simplicity in financial matters. One good partner example is GoldFinch Cloud Solutions, which offers transparent and competitive pricing to VARs, allowing you to get value for your money.
GoldFinch ERP: An ERP Partner You Can Trust
If you’re looking for an ERP partner you can trust, look no further than GoldFinch ERP. We offer a solution that helps you deliver value to your clients. From a simple pricing model to customization, user-friendliness, and more, we can help you stand out among other VARs. Contact us today and learn how we can build a successful partnership.