Customer Spotlight

Sedia Systems

Industry: Manufacturing (Custom Seating Solutions)

About the Customer

Sedia Systems manages highly customized, project-based seating solutions requiring close coordination across sales, design, manufacturing, and installation. 

The Challenge

Sedia Systems needed real-time visibility into project costs, quote accuracy, and production status, capabilities that legacy processes couldn’t easily support. 

The Solution

Sedia Systems implemented GoldFinch ERP + Accounting to unify quoting, project management, manufacturing, and financials on a single Salesforce native platform. Key workflows were automated to provide real-time visibility into project costs and margins, enabling seamless cross-department collaboration and streamlining engineer-to-order processes. 

“After looking for a Salesforce-based ERP system for several years, we were happy to find GoldFinch. As a small but growing manufacturer, we found this to be a great fit, as the staff were open to tailoring the software for our needs and were quick to respond to the many questions we had along the way.
I was personally impressed with the capabilities of the software to perform MRP and production planning functions in addition to standard ERP. This was a limitation of many software packages we evaluated.
Overall, this is some highly capable ERP software built 100% on Salesforce that can do almost anything a small to mid-size business needs through customization and the expertise of the GoldFinch team. I would highly recommend it!” 
Frank Bertucci, Sedia Systems
Results
  • Improved quote-to-order cycle time
  • Reduced manual data entry across departments
  • Shortened project delivery timelines through better cross-team coordination 
  • Increased visibility into project-level margins, with near real-time reporting 

Based on customer feedback shared via Salesforce AppExchange.

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